Shipping Policy

Thank you for shopping with Onestserpshop. We are committed to processing and delivering your orders efficiently. Please review our shipping policy to understand our processing times, shipping options, and delivery expectations.

1. Order Processing Time

• Orders are processed within 1-3 business days after they are placed.

• Orders placed on weekends or holidays will be processed on the next business day.

• If any delays occur, we will notify you via email.

2. Shipping Methods and Delivery Time

We offer the following shipping options within the United States:

Standard Shipping

• Cost: $8.00 for orders between $0.00 - $60.00

• Free Shipping: Available for orders over $60.00

• Estimated Delivery Time: 5-8 business days

• This timeframe includes order processing and transit time.

Expedited Shipping

• Cost: $15.00

• Estimated Delivery Time: 2-4 business days

• Faster processing and priority shipping for quicker delivery.

Note: Shipping times are estimates and may be affected by external factors such as weather, carrier delays, or other unforeseen circumstances.

3. Shipping Destinations

• We currently ship to all addresses within the United States.

• International shipping is not available at this time.

4. Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number.

• You can use this tracking number to monitor your shipment’s progress.

5. Shipping Delays

• While we strive to ensure timely deliveries, external factors such as severe weather, high shipping volumes, or carrier delays may impact delivery times.

• If there are significant delays, please contact us, and we will assist in tracking your shipment.

6. Address Accuracy

• Please provide an accurate and complete shipping address.

• Onestserpshop is not responsible for delays or lost shipments due to incorrect address details.

• If an address update is needed after placing an order, contact us as soon as possible.

7. Lost or Stolen Packages

• Once an order has been delivered to the provided address, we are not responsible for lost or stolen packages.

• If you experience any issues, please contact the shipping carrier to file a claim. We can assist in this process when necessary.

8. Packaging and Damaged Items

• We carefully package all orders to prevent damage during transit.

• If you receive a damaged or defective item, contact us immediately for assistance with a return or replacement, following our Refund and Returns Policy.

9. Shipping Costs for Multiple Items

• If you purchase multiple items, the total shipping cost is calculated at checkout based on the weight and size of your order.

10. Contact Us

For any shipping-related inquiries, please contact us:

• Email: [email protected]

• Phone: +1 484-549-5866

• Address: 2234 E Oak St, Phoenix, AZ 85006-2051, United States

We appreciate your business and look forward to serving you!